Contact
How to reach us
We read every message sent to contact@reelree.com and normally reply within two to three working days. To get a faster answer, put the matching keyword from the table below in your subject line.
Where to send what
| Subject | Put this in the subject line |
|---|---|
| Playback failure or a link that does not work | BUG |
| Request a series, or correct its details | CONTENT |
| Copyright notice | COPYRIGHT — details on the copyright page |
| Advertising or partnership | ADS |
| Privacy and your data | PRIVACY — see the privacy policy |
Before you report a playback problem
It helps enormously if you include: the page URL, the episode number, your device and browser, and what actually appeared on screen. Most playback failures are tied to one specific series or episode, and without the URL we cannot reproduce the problem.
What we cannot do
We do not own the accounts on the original apps and we do not control their catalogues, so we cannot refund a subscription or fix an account problem on their side. For anything specific to one platform, contact that platform directly.